Direct Support & Inquiries
We're Here to Help Your Team Succeed
Have questions about timesheet tracking, global multi-currency payroll, or enterprise security? Reach out to our dedicated support and product specialists.
Response SLA
< 1 Business Day
Guaranteed support response
Support Hours
Mon – Sat · 9:30 AM – 6:30 PM
India Standard Time (IST)
Frequently Asked Questions
Clear answers to common questions from HR managers and business owners.
What is Wokaim's guaranteed response time?
Our customer success team guarantees a response within 1 business day for all email and ticket submissions.
Can I book a personalized 1-on-1 walkthrough for my company?
Yes! Use the embedded calendar below to book a direct 30-minute guided demonstration with one of our workforce solutions engineers.
Does Wokaim offer dedicated onboarding support?
Yes. All plans—including our free plan—include guided self-service onboarding, with dedicated support engineers available for Growth, Scale, and Enterprise tiers.